Penny Lange & Associates meets your documentation challenges by providing creative end-to-end services.

    Project management

     

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    Staffing and managing documentation teams

     

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    Planning, scheduling, budgeting and tracking projects

     

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    Training writers and editors


    Information development

     

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    Conducting user needs analysis and designing surveys

     

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    Interviewing, researching, writing and editing

     

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    Conducting usability testing

     

    Web-based and online documentation

     

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    Writing web-based material and online help

     

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    Developing computer-based training (CBT)

     

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    Creating single-source documentation


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